When you restart Outlook, the shared mailbox may appear in the folders pane below the primary mailbox. When your admin adds you to a Microsoft Office 365 shared mailbox, you’ll need to close and restart Outlook. The administrator allowed access to a shared mailbox.Microsoft Outlook must be set up with an Office 365 account.Shared mailbox set up and available to Microsoft Outlook 365.Prerequisites Before Using Outlook 365 Shared Mailboxīefore using a shared mailbox in Microsoft Outlook 365, please note the following prerequisites: Therefore, this article will show you how to add a shared mailbox in Outlook 365. Using a shared mailbox in Outlook 365 is easy, but most people don’t understand it when adding and using a shared mailbox in Outlook. Multiple users can access the shared mailbox if the administrator allows access to the shared mailbox. If you have used Microsoft Outlook 365 before, you may be familiar with the shared mailbox used by people or groups of employees to send and receive email from a common email address. Modified: July 19th, 2022 | 4 Minutes Reading
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